About Us

About Us

IMM Employees

At Industrial Mill, we believe it is important to make our employees happy, because we know that they, in turn, will make our customers happy. We take pride is having the most knowledgeable and best trained outside and insides sales staff in the region. We train our employees to provide you, the customer, with excellent service. Their expertise and knowledge is available to you to make purchasing and managing industrial supplies stress-free.

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Our Roots

Industrial Mill & Maintenance Supply was founded by Alex Tipton in 1979. Originally headquartered in the garage of Mr. Tipton’s home, business grew rapidly and, after six months, the company moved to a nearby office. In 1982, IMM moved to its current location at 4401 Waco Street in Texarkana, TX. Today, IMM is a bustling business with 40 employees and five locations in three states. From our inception, as a one-man garage operation to our current position as a regional leader, our consistent goal is your satisfaction.

Second Generation

Scott Tipton took over the role as acting President for Industrial Mill in 2006, after the retirement of his father, Alex. Assisted by our VP of Sales & Marketing Carl Knowlton along with our dedicated staff, Scott is carrying on the Tipton family business with some of the same values instilled in him by his father. These traditional values along with the flexibility to change as our customer’s needs change have helped us become a regional leader. Representing the third generation of Tipton to join the family business, Scott’s daughter and son, Tiffany and Hunter, are working hand in hand to ensure that the same customer first philosophy still rings true.

IMM History

Industrial Mill & Maintenance Supply provides a full range of industrial products and services to customers in the region surrounding our main office in Texarkana, Texas. Our goal is to recognize and fill our customers’ needs by providing quality products and efficient services at fair prices. With our diversified product offering, complete inventory, experienced sales staff and superior sales values, we are meeting this goal every day. By helping our customers keep up with the ever changing demands of the marketplace, we are a company that helps the industry grow along with us. As a 21st century firm, we continue to do business with the class and integrity that our customers have relied on since our inception.

Serving Your Needs

At Industrial Mill, we strive to know our customer needs. This is why we take the time to gain a full understanding of your business and your operation, so we can serve you better. Knowing how you work makes the difference between an average distributor and a service-oriented partner. We value that strong relationship, because it allows us to meet needs and help you grow with us. By consistently providing the products and services you rely on at fair prices, we become your partner in success.

IMM Employees

At Industrial Mill, we believe it is important to make our employees happy, because we know that they, in turn, will make our customers happy. We take pride is having the most knowledgeable and best trained outside and insides sales staff in the region. We train our employees to provide you, the customer, with excellent service. Their expertise and knowledge is available to you to make purchasing and managing industrial supplies stress-free.

Investment in Technology

At Industrial Mill we continually invests in new and advanced software and hardware for both internal system management and at our customers sites. We can automate our customers business process to a seamless integration to manage inventory, employees, material, and logistics. With the continued advancements in technology and data transfer networks, IMM stands proud to implement these practices to better serve our end-users.

Our Experts

Second Generation

Industrial Mill & Maintenance Supply was founded by Alex Tipton in 1979. Originally headquartered in the garage of Mr. Tipton’s home, business grew rapidly and, after six months, the company moved to a nearby office. In 1982, IMM moved to its current location at 4401 Waco Street in Texarkana, TX. Today, IMM is a bustling business with 44 employees and five locations in two states. From our inception, as a one-man garage operation to our current position as a regional leader, our consistent goal is your satisfaction.

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Scott Tipton
Scott Tipton has devoted his entire career to the industrial market. Scott acquired the ability to listen to a customer’s needs and envision a solution that will not only improve productivity but also reduce customer expenditures. Inheriting the same customer- first philosophy that his father believed in, Scott serves as President of Industrial Mill.
Carl Knowlton
Carl Knowlton has been employed with Industrial Mill since 2005. Starting in outside sales, Carl quickly advanced to become our VP of Sales and Marketing. Along with assisting our inside and outside sales team with meeting goals and finding solutions to any technical need that may arise, he makes every effort so that each of his customers feel they are his top priority.
Jason Coffee
Jason Coffee started his career with Industrial Mill and Maintenance in 2010. He brings 17 years of experience serving the industrial and maintenance supply industries. From his beginnings as a delivery driver to his current position as outside sales he has a large territory in Arkansas and Texas. He has managed to capture business while giving his customers the ultimate experience in service.
Richard Oakes
Richard Oakes has been employed with Industrial Mill since 1990. From his beginnings as a delivery driver to his current position as outside sales, he has always gone the extra mile to ensure that our customers receive that high level of customer service that they deserve. He continues to excel in building customer relationships and assisting customers in finding the perfect solution for any needs that they may have.
Cody Fountain
Cody Fountain started his career with Industrial Mill and Maintenance in 2017. He brings 18 years of experience serving the Energy, Aerospace, and Railcar Industries. Cody looks forward to providing his customers with the most productive and cost efficient solutions.
Heath Hampton
Heath Hampton has over 18 years of technical experience in industrial distribution. Starting with Industrial Mill in 2005, Heath has been on the ground floor helping customers with programing needs and finding any avenue to provide cost savings to his customers.
Herbert Bedfgood
I have been with the Industrial Mill & Maintenance team for 2 months but I have been in outside sales for the Cutting Tool and Industrial Supply Business for 16 years. I cover Southern Arkansas, Central & North Louisiana and Western Mississippi. Make my customers aware of the latest tooling technology offered for increased productivity and cost saving opportunities. I love the relationships and friendships that have been developed with customers over the years.
Jack Lassiter
Jack Lassiter joined the IMM team in 2022, serving his Oklahoma territory and bringing with him over 25 years of manufacturing experience, primarily in machining. Jack started his career as a machine operator/machinist and quickly transitioned to being a programmer, followed by production and operation management. His experience with both cutting tools and industrial processes has allowed him to be a great support to his customers by providing them with the confidence that they will get product(s) that fit their needs.